Welcome to SaidMe support. We're here to help you use the app and answer your questions.
Email Support: support@darkhorseone.co.uk
Response Time: Within 24 hours (usually faster)
Q: What is SaidMe?
A: SaidMe is a secure "dead man's switch" service that automatically delivers your encrypted message to trusted contacts if you fail to check in within your chosen interval.
Q: How does it work?
A: Simple:
Q: Is my message secure?
A: Yes. Your message is encrypted on your device using AES-256-GCM before being uploaded. We use envelope encryption with RSA-OAEP to protect the encryption key.
Q: Can anyone read my message?
A: Your message remains encrypted in our database. It's only decrypted when the delivery trigger activates (after a missed check-in).
Q: What data do you collect?
A: We only collect:
We do NOT collect:
See our Privacy Policy for full details.
Q: How do I create an account?
A: Simply sign in with your Apple ID. No passwords or email verification needed.
Q: Can I use SaidMe without an Apple ID?
A: No. For security and privacy, we only support Sign in with Apple.
Q: How do I delete my account?
A: Go to Settings → Scroll to bottom → "Delete Account". This will permanently remove all your data, including your encrypted message.
Q: How do I check in?
A: Three ways:
Q: What happens if I miss a check-in?
A: After your interval + grace period (if configured), your encrypted message will be sent to your recipients via email.
Q: What is Grace Period?
A: Grace Period is a safety buffer (0-48 hours) that starts after your check-in deadline. If you forget to check in on time, you have this extra window to check in before any messages are sent. This feature is available with Lifetime Access.
Q: Can I pause check-ins?
A: Yes! Toggle "Armed" status in Settings. When paused, no messages will be sent even if you don't check in.
Q: What if I'm going on a long trip?
A: Either:
Q: Can I change my message after I write it?
A: Yes. Go to the Message tab and edit anytime. Your message is re-encrypted with each save.
Q: How many recipients can I have?
A:
Q: Can I send a test message?
A: Not currently, but you can verify recipient email addresses work by checking they receive them correctly.
Q: What if a recipient's email bounces?
A: Lifetime Access users get 3x resend attempts (every 24 hours) to maximize delivery reliability. FREE tier gets a single delivery attempt.
Q: Is SaidMe free?
A: Yes, we offer a FREE tier with basic features (30-day interval, 1 recipient).
Q: What is "Lifetime Access"?
A: This is our premium upgrade (formerly "PRO" or "MAX"). For a one-time fee (£7.99 or equivalent), you unlock:
Q: What happened to the MAX tier?
A: We simplified our pricing. All features previously in MAX are now included in the single "Lifetime Access" upgrade. If you previously purchased PRO, you have been automatically upgraded to include these features.
Q: Is it a subscription?
A: No! Pay once, use forever. No recurring fees.
Q: How do I upgrade?
A: Go to Settings → Tap "Upgrade" → Complete purchase.
Q: Can I restore my purchase on a new device?
A: Yes. Go to Settings → Scroll to bottom → "Restore Purchases".
Q: App crashes on launch
A: Try:
If the problem persists, contact support@darkhorseone.co.uk
Q: Face ID / Touch ID not working
A:
Q: Purchase not working
A:
If still failing, email us with your purchase receipt.
Q: Shake-to-check-in not working
A:
Q: Email not delivered
A: Check:
Q: What happens if your server goes down?
A: If our server is down during your check-in window:
Q: Does SaidMe work offline?
A: You need internet to:
But the delivery system works without your device (cloud-triggered).
Q: What if I lose my phone?
A: No problem:
Q: Can I use SaidMe on iPad?
A: Currently iPhone only, but iPad support is coming soon.
Have an idea for a new feature? Email us at support@darkhorseone.co.uk. We read every message.
SaidMe is developed by DarkHorseOne Ltd, based in the United Kingdom.
Copyright: © 2026 DarkHorseOne Ltd. All rights reserved.
Last Updated: January 23, 2026